Handling Sold Out Items on Your Etsy Shop

Learn how to effectively renew or hide sold items on your Etsy shop with our comprehensive guide.

Selling on Etsy is a fulfilling journey, but it comes with its own set of challenges. Once you’ve sold an item, there are two main actions you can take - renew the listing to sell it again or hide it from your shop’s public view if you’d rather not display sold items. Here’s a quick guide on how to execute both actions.

Understanding the Cost of Renewing Listings

Whether you decide to manually renew your sold listings or let Etsy handle it automatically, it’s crucial to understand the costs involved.

Renewing a listing incurs a fee of $0.20 USD each time, which is equivalent to the cost of posting a new listing. This charge will be applied to your Payment account upon renewal. While renewal refreshes your product’s listing date and extends its lifespan by another four months from the renewal date, it also maintains its original view count, favorites tally, and web address.

If you have certain sold-out items that you prefer not to make visible again for purchase, there’s also an option available for you - simply hide them instead of opting for renewal.

Auto-Renew Sold Fees

For those who prefer efficiency over manual control, auto-renewing listing is an attractive feature offered by Etsy. Auto-renewed listings repost a listing automatically once it’s purchased from your shop - saving you both time and effort in manually reposting products.

However, just like manual renewals, if a listing set up for auto-renewal is purchased, you’ll be charged the standard $0.20 USD listing fee.

With these insights into costs associated with renewing listings on Etsy — either manually or automatically — sellers can better strategize their shop operations and manage their budgets effectively

How to Renew a Sold Item

Make sure that popular product stays in stock by renewing the listing once it’s been sold. Follow these simple steps:

  1. Navigate to Shop Manager > Orders & Shipping.
  2. Locate the small gear icon next to the item title and click on it.
  3. From the drop-down menu, select Renew.

Here’s something neat: when you renew a sold listing, it retains its URL (web address), view count, and all of its admirers! This means any shopper who marked your item as a Favorite can still conveniently locate it for sale.

A key detail to remember is that if your sold listing has varying quantities, each variation will automatically return to “1” upon renewal.

Bulk Renewal of Multiple Sold Listings

Need to renew more than one sold item? Here’s how:

  1. Head over to Shop Manager > Listings.
  2. Apply the Sold-out filter located on the right.
  3. Tick boxes next to all items intended for renewal and hit Renew. Alternatively, edit listings individually before returning them back into your shop inventory.

Your renewed sold listings will bear a fresh date and will expire four months from the renewal date. They will be visible in your shop, categories, Etsy Search, and other shopping features just like when you renew an active or expired listing.

Note: If you’ve sold an item and have a similar one you’d like to list, consider copying the sold listing. Find out more about this process here.

Etsy Shop Manager’s Listing Dashboard

Deciding Between Manual and Automatic Renewal

In your journey as an Etsy seller, understanding how to manage your sold items is crucial. A part of this process involves deciding between manual and automatic renewal for your listings. This choice can significantly impact the efficiency of your business operations and the success of your products.

Weighing Your Options: Manual Renewal

Manual renewal provides autonomy over when each listing should be renewed. It’s a choice favored by sellers who prefer assessing each item’s performance before deciding on its renewal. By manually renewing, you have the opportunity to scrutinize important factors such as engagement levels, click-through rates, and sales figures before reinvesting in a renewal fee.

However, this method demands consistent monitoring of expiration dates and prompt action to prevent listings from becoming inactive post-expiry.

The Hands-Off Approach: Automatic Renewal

In contrast, automatic renewal offers a more hands-off strategy - Etsy automatically renews your listings once they expire or sell out. This approach saves time and ensures continuity by preventing any listing from going inactive due to overlooked expiry dates.

This feature is enabled by default for all new listings but can be disabled if needed. Be aware that every auto-renewed listing incurs a $0.20 USD fee.

While this method guarantees continued visibility of products in your shop, it may not always be cost-effective, especially for underperforming items with low engagement or sales figures that might benefit more from optimization before renewal.

Note: The decision between manual versus automatic depends largely on individual preferences including factors like how actively involved you wish to be in managing renewals, the performance metrics of your items, and how often you’re willing or able to monitor expiry dates and take necessary actions

Hiding Sold Listings From Your Shop

To create a cleaner look for your shop or for any other reason, follow these steps to hide your sold listings:

  1. Proceed to Shop Manager > Settings > Options.
  2. Scroll down until you reach the Sold Listings section at this page’s end.

Note: The number of sales on your public shop homepage is always visible; it can’t be hidden. Although hidden from buyers’ view, as a seller, you’ll still have access to this page.

Etsy Shop Manager’s Option Settings

The Pros and Cons of Hiding Sold Listings

As an Etsy seller, you may find yourself questioning whether to hide your sold listings or not. This decision can influence how buyers perceive your shop, so let’s delve into the pros and cons to assist you in making a well-informed choice.

Pros of Hiding Sold Listings:

1. Cleaner Shop Appearance: Hiding sold listings removes clutter from your shop front, presenting a cleaner, more streamlined look. This can result in a better browsing experience for potential customers.

2. Focus on Available Items: By hiding items that are no longer available for purchase, you direct customers’ attention towards products that they can actually buy, potentially increasing sales of these items.

3. Less Confusion for Buyers: If a popular item is frequently sold out, it could lead to frustration or confusion among buyers who continually see it as unavailable. By hiding these listings, you mitigate such customer dissatisfaction.

Cons of Hiding Sold Listings:

1. Limited Social Proof: Displaying sold items serves as social proof that other customers have purchased (and presumably liked) your products. It also shows the range of items you have successfully sold in the past which might attract more buyers.

2. Reduced Exposure: Every listing - available or sold out - contributes towards your shop’s presence on Etsy’s search engine results page (SERP). By hiding sold listings instead of renewing them, you could be limiting potential exposure.

3. Lost Favorites: If a buyer has favorited a now-sold-out item and it is hidden rather than renewed with similar products replacing it, this favorite link will lead to nowhere which might disappoint returning buyers.

Ultimately, whether or not to hide sold listings depends on individual seller preferences and specific business strategies guiding their Etsy shop operations.

Wrapping Up:

As an Etsy seller, understanding how to manage the lifecycle of your products is crucial for maintaining a successful, customer-friendly shop. Whether you’re renewing sold items or deciding to hide them, each action has its own implications that can directly impact your shop’s performance and appeal.

From the costs associated with renewal - manual or automatic - to weighing the pros and cons of hiding sold listings, every decision should be made with careful consideration. Remember that while Etsy provides you with all the tools necessary for managing your shop efficiently, it’s ultimately up to you as a seller to make choices that best suit your business needs and goals.

FAQ

Etsy Seller's Guide to Managing Sold Listings
What happens when I renew a sold listing on Etsy?
When you renew a sold listing on Etsy, it retains all its previous information such as the URL (web address), view count and admirers. This allows shoppers who marked your item as a Favorite to still find it easily. The quantity of your renewed listing will also reset to "1" if it had variations.
How long does a renewed listing stay active on Etsy?
A renewed sold listing stays active for four months from the date of renewal. After this period, it will expire unless renewed again.
Can I bulk renew multiple sold listings at once on Etsy?
Yes, Etsy provides an option to bulk renew multiple sold listings at once. You can do this by applying the 'Sold out' filter in your 'Shop Manager > Listings', selecting all items you wish to renew and clicking 'Renew'.
Is there a way to hide my sold listings from my shop's public view on Etsy?
Yes, sellers have the option to hide their sold listings page from their shop's public view. However, note that while you as a seller can still see this page, buyers won't be able to click the number of sales on your public shop homepage.
Can I copy details from my previously sold item when listing a similar product?
Absolutely! If you've recently sold an item and have something similar that you'd like to list, you can simply copy details from that already-sold product for convenience.