Offering Gift Services on Etsy

Learn how to enhance your Etsy shop's offerings with our step-by-step guide on setting up gift wrapping and personalized message services.

Many products purchased on Etsy are intended as gifts and savvy sellers can take advantage of this by offering personalized gift services. If a buyer marks their order as a gift during the checkout process, the price breakdown will be automatically omitted from the packing slip. Let’s delve into how you can provide additional value to your customers through gift wrapping and gift message services.

How to Enable Gift Wrapping Services

Offering gift-wrapping services adds an extra layer of personalization that shoppers appreciate. Here’s how you can enable this option:

  1. Visit Etsy.com and click on Shop Manager.
  2. Navigate to Settings.
  3. Click on Options.
  4. Scroll down and find Offer gift wrapping.
  5. Select Enable and set price.

Specify a cost for your service per order (not per individual item). A zero-price is not allowed. Here, you may upload a picture showcasing your unique gift wrap style. An optional message field allows you to describe the wrapping paper details or any specific instructions that buyers need.

NOTE: The fee applies to each order as a whole.

Offer Gift Wrapping Services on Etsy Shop Manager’s Option Settings

Handling Sales Tax on Gift Wrapping Services in the US

In some US states, sales tax rules apply differently when it comes to providing gift wrap services; hence it is vital to understand these nuances. To account for sales tax:

  1. In your Shop Manager, click on Finances.
  2. Next, go to Payment Settings.
  3. Click on the Sales tax tab.
  4. Adjust your sales tax settings by state, zip code range, or specific zip codes.
  5. Finally, check the Yes box under Apply to gift wrap.
  6. Click Save.
Etsy Shop Manager’s Payment Settings

How to Offer Gift Message Services

Providing a personalized gift message service can give your shop an edge. Here’s how to enable it:

  1. From Options, find Offer gift messages.
  2. Select Enabled.

When buyers decide to include a gift message during checkout, all you need to do is print it and place it with their package. The customized message will feature:

  • The buyer’s personalized note
  • Your shop name
  • The purchased item details
Offer Gift Message Services on Etsy Shop Manager’s Option Settings

Managing Buyers’ Ability to Mark Orders as Gifts

While sellers cannot disable buyers marking orders as gifts, they can choose not to offer gift wrapping or messaging services by disabling those options in the settings. If an order is marked as a gift, its price is removed from the invoice; no further action is required unless additional services have been selected.

Note: Even if you don’t offer these extra services, the customer’s ability to mark an order as a gift won’t be affected.*

Affordable Handmade Packaging Elements

Here are some affordable yet effective elements you could incorporate into your packaging strategy:

1. Thank You Notes: A handwritten note shows appreciation to customers and encourages repeat purchases.

2. Business Cards: These provide important information about your business and how they can connect with you further.

3. Social Share Cards: These cards encourage customers to share their purchases on social media in exchange for future discounts or benefits.

4. Freebies & Samples: Including a small gift relevant to their purchase surprises and delights customers.

5. Instructions & Care Guides: These guides help customers get the most out of their orders improving the overall purchase experience.

6. Logo Stamps: Stamping logos on different parts of packaging adds a personal touch while reinforcing brand recognition.

7. Wrapping Paper & Tissue Wrappers: This enhances the unboxing experience and complements your branding.

8. Stickers: These add personality to your packaging and can be custom-made to include your brand’s logo.

9. Strings & Ribbons: These inexpensive additions give a polished, finished look to your packaging

Enhancing Your Gift Services with Informative Messages

As an Etsy seller, adding a detailed message about your gift-wrapping service can help you stand out and enrich your customers’ shopping experience. Here are some key points to consider when crafting this message:

1. Wrapping Paper Description:

Describing the wrapping paper used not only provides useful information but also helps build anticipation for the buyer. For instance, you could talk about the color, texture, or any unique patterns.

Sample Messages:

  • “We use bespoke eco-friendly wrapping paper featuring hand-painted floral designs in pastel hues.”
  • “Your gifts will be adorned with our premium gold foil embossed paper that adds a touch of luxury and sophistication.”

2. Wrapping Method:

Explaining how items will be wrapped gives customers an idea of what to expect and assures them of your attention to detail.

Sample Messages:

  • “Each item is individually wrapped and carefully placed inside sturdy gift boxes filled with crinkle-cut paper shreds for added protection.”
  • “We wrap each piece in tissue paper before nestling it within our custom-designed gift boxes padded with sustainable wood wool.”

3. Special Instructions or Additional Information:

If there are specific instructions buyers should know about unwrapping their gifts or if you offer any additional features as part of your service, include these details in your message.

Sample Messages:

  • “To ensure safe transit, we secure each package using easily removable washi tape that won’t damage the wrapping paper.”
  • “All our wrapped gifts come with a complimentary handmade card where we’ll handwrite any personalized message you’d like to include.”

By incorporating these elements into your optional messages when offering gift wrap services on Etsy, you can provide valuable context while enhancing the overall customer experience

Tips to Cut Costs on Gift Wraps for Etsy Sellers

Offering gift-wrapping services can add a special touch to your customer’s shopping experience. However, it’s important to manage this additional cost effectively. Here are some tips to help you save resources while maintaining the quality of your gift-wrapping service:

1. Buy in Bulk

Purchasing wrapping materials in bulk can result in significant savings per item wrapped. Look for deals from wholesalers or discount stores.

2. Consider DIY Options

Handmade elements can add a unique charm and personal touch to your packaging without breaking the bank. Try crafting your own tags, using stamped paper, or making decorative bows.

3. Use Multipurpose Materials

Pick wrapping materials that work for all occasions – neutral colored papers, simple patterns, or even recyclable brown craft paper can be used year-round and dressed up with different ribbons or decorations.

4. Stock Up During Sales

Take advantage of post-holiday clearance sales where you can find discounted gift wrap supplies such as bags, boxes, ribbons and more.

5. Reuse Materials

Consider reusing packing materials like shredded paper fillers or bubble wraps that come with shipments you receive as part of running your business.

The Benefits of Offering Gift Wrapping Services on Etsy

Offering gift wrapping services on your Etsy shop can bring about a multitude of benefits. Let’s take a look at three key reasons why you should consider this option:

1. Attract Last-Minute Shoppers

Over half of the Etsy buyers surveyed expressed interest in having gifts directly shipped to their recipients. By providing the convenience of gift wrapping and direct shipping, you can appeal to those last-minute shoppers who are often scrambling for time.

2. Boost Your Revenue

Gift wrapping can be an additional revenue stream for your business. Consider charging a nominal fee for this service, with $4 identified by many Etsy shoppers as a reasonable price point during our survey. Buying supplies in bulk or creating DIY options like stamped paper and festive yarn pom-poms could help keep costs down.

3. Create a Lasting Impression

A beautifully wrapped package not only stands out from others under the tree but also helps establish your brand identity and differentiate you from competitors. In fact, around 65% of Etsy shoppers said that they appreciate the personal touch added through gift wrapping.

Conclusion:

Offering gift wrapping services on Etsy can significantly enhance your customer’s shopping experience, set your shop apart from the competition, and potentially increase revenue. However, it’s crucial to carefully consider all factors involved, such as costs, pricing strategy, and the impact on shipping. By effectively communicating your gift wrap options to customers through detailed descriptions and thoughtful messages, you can add a personal touch that shoppers will appreciate.

FAQ

How to Offer Gift Wrapping and Messages on Etsy - A Comprehensive Guide
Why should I offer gift wrapping services in my Etsy shop?
Offering gift wrapping services can attract last-minute shoppers, increase your revenue and help establish a memorable brand impression. More than half of Etsy buyers have expressed interest in having their gifts directly shipped to recipients, already gift-wrapped. Furthermore, charging for this service can add an extra revenue stream for your business.
What is the benefit of providing a gift message service in my Etsy store?
Providing a gift message service enhances the shopping experience for customers by adding a personal touch to their purchases. It allows buyers to include custom messages when they checkout which you can print and place inside their package.
Can I set up sales tax on my gift wrapping services?
Yes, you can set up sales tax on your gift wrapping services depending on your local laws and regulations. In the US, these rules vary by state so it's important to check local laws before setting it up.
Can I disable the option for buyers to mark orders as gifts?
While you cannot prevent buyers from marking orders as gifts during checkout (as doing so removes price details from packing slips), you do have control over whether or not you offer additional services like gift wrapping or personalized messages - these options can be disabled if desired.
How much should I charge for gift wrapping on Etsy?
The price you set for your gift wrapping services depends on various factors such as cost of materials and time spent per wrap. However, according to feedback from Etsy shoppers, $4 seems to be an acceptable fee for this service.