Running an Etsy shop involves numerous tasks that extend beyond creating products. You may need to manage inventory, market your items, answer customer inquiries, and more. Fortunately, you can delegate these tasks by assigning roles to different members of your shop. This guide will help you understand the various roles available for shop members on Etsy and how to effectively assign them.
The Importance of Identifying Your Shop Members
Before we delve into the specifics of assigning roles, it’s crucial to understand the importance of identifying each person involved in running your Etsy shop. These individuals should be listed in your About section along with a clear indication of their role(s) within your business.
Please note that production partners, if any, are distinct from your shop members.
How to Assign Roles to Your Shop Members
Here are the steps you need to follow:
- Visit Etsy.com and navigate to your Shop Manager.
- Click on the pencil icon next to your shop name under Sales Channels.
- Scroll down until you find the About section.
- Under Shop Members, click on Add a personal bio with some fun facts about yourself.
- Choose a file to upload a photograph of each member (must be .jpg or .png file format and at least 200px by 200px).
- Enter each member’s name.
- Select their role from the dropdown menu; remember that one person can perform multiple roles.
- Add any other relevant information about the member (max 250 characters).
What Roles Can I Assign My Shop Members?
Here is a list of preset roles that you can assign:
- Owner: This refers primarily to anyone who is considered an owner of the Etsy shop including being responsible for making or designing handmade products sold in-store.
- Assistant: A helper who assists with product creation or managing various aspects of your store.
- Maker: An individual involved in physically creating items sold within your store.
- Curator: Someone tasked with selecting products carried by vintage or craft supply shops only.
- Customer Service Representative: A person dedicated towards maintaining communication with buyers and providing quality customer service promptly.
- Designer: A seller who conceptualizes original designs that are produced either by in-house members or production partners.
- Marketer: An individual working alongside you promoting your Etsy store across different channels.
- Photographer: The person responsible for capturing images used within your store listings.
- Shipper: The person responsible for packing sold orders and shipping them out to customers.
- You can also create custom roles using the box below the preset roles.
When filling out this information, it’s important that all policies surrounding shops - involving multiple people - are followed closely as per Etsy’s guidelines.
For further clarity regarding handmade goods specifically please review Etsy’s Handmade Policy.
Operating an Efficient Team on Etsy
Operating an online business like an Etsy shop requires careful planning and management especially when there are multiple hands involved - whether they’re creators, page designers or customer service representatives - every role is vital towards achieving success on this platform as highlighted above.
Can Etsy Shops Have Multiple Owners?
Yes, an Etsy shop can have multiple owners. However, each owner must be a seller and maker of items listed in the shop. The responsibilities of the account lies with all those listed as owners.
For instance, if your store fails to comply with Etsy’s rules or regulations, all listed owners are liable for any penalties.
Challenges Encountered by Multiple Owners
Running an Etsy shop with multiple owners is not without its challenges:
Banking & Finances
The person who sets up the shop initially will manage banking and payroll information. Despite having multiple owners, funds from customers will go to this individual because only one account can be listed during setup.
Taxation and LLC
Tax filing on Etsy income can be overwhelming due to the paperwork involved. Considering forming a Limited Liability Company (LLC) if you would like everyone to share this responsibility equally.
Shipping & Personal Information
Just like banking information, only one shipping address can be assigned to your shop. If co-owners live or work far apart, coordinating shipping and addressing customer issues could pose challenges.
Division of Labor
Etsy stipulates that each “owner” should play a role in creating and selling products. Therefore, it’s crucial for co-owners to clarify their specific responsibilities before launching their business.
Accountability & Responsibility
Being an owner comes with great excitement but also significant responsibility. Each owner is accountable for their actions along with those of their employees. Therefore anyone listed as an “owner” on your shop must be ready to shoulder such responsibilities – irrespective of circumstances
Managing Multiple Etsy Shops Under One Account
If you’re multi-talented and want various outlets for your creativity in different shops, good news! You can set up more than one store under your name – but they will need separate accounts linked to unique email addresses.
Transferring Ownership of an Etsy Shop
Remember that transferring ownership isn’t possible since products are handmade by original creators who hold copyrights over them - thus preventing others from recreating similar items without permission
Now that you’re well-informed about how roles work within an Etsy shop along with potential challenges faced by multiple-owner shops; you’re better prepared towards running a successful operation on this popular online marketplace.